Senior Business Development Account Manager
As a Senior Account Manager you'll manage key accounts, build strong stakeholder relationships, drive business outcomes, expand sales, and champion lifelong learning in a collaborative environment.
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Join the ACI Learning Adventure!
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we’ll shape the future of skill-building and professional growth.
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
As a Senior Business Development Account Manager, you will be responsible for managing a base of accounts. You will develop and maintain strong relationships with key stakeholders, helping to drive positive business outcomes using ACI Learning’s enterprise solutions. You will be responsible for expanding sales across your account base, leveraging ACI's catalog of products and services to maximize sales.
As a highly motivated individual contributor who is skilled at identifying strategic business drivers within partner organizations and articulating learning solutions to address, you will thrive in a team-based selling environment and be an advocate for the value of lifelong learning.
Duties and Responsibilities:
- Facilitate a world class onboarding and implementation process for new customers.
- Drive adoption and regular usage throughout the customer lifecycle.
- Develop customer relationships that allow you to become a trusted advisor and sell our products and services throughout the organization
- Maintain high levels of satisfaction and value realization across your customer base, leading to high levels of customer retention.
- Be expert in and represent the full range of ACI Learning's Enterprise solutions.
- Partner closely with Account Executives to ensure successful onboarding of new customers and develop growth sales opportunities.
- Provide accurate and timely sales forecasts to sales leadership.
- Be an ambassador for ACI Learning's culture and values.
- Seek out opportunities for personal and professional growth.
- Self-motivated with an ability to assume responsibility and work autonomously.
- Maintain accurate and complete records of customer orientated activity in the CRM.
- Some travel is required (to be determined based business and customer needs).
Must Haves:
- Bachelor's degree or commensurate relevant experience
- 4+ years of B2B sales experience
- Experience presenting to C Suite
- Proficient in presenting technical products and services
- Curious to learn
- Experience in solution selling
Nice To Haves:
- An understanding of continuous professional development.
- Experience in consistently meeting and exceeding revenue and booking goals.
- Knowledge of and the application of sales methodologies, processes and techniques.
- Strong customer relationship management skills, a track record of developing and sustaining strong client relationships.
- A strong communicator, spoken and written; presentation skills, negotiating skills, consensus builder.
- Knowledge of subscription/SaaS business models.
Why ACI Learning is Your Next Big Move
Comprehensive medical, dental, and vision coverage — starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting
- Department
- Sales
- Locations
- Remote - USA
- Remote status
- Fully Remote
- Yearly salary
- 93,000 - 122,000
- Employment type
- Full-time
- Employment level
- Sales Workers
- Employment Type
- Full-Time
- FLSA Status
- Exempt
Remote - USA
Culture and Values
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. Our name may seem new, but we've been at it for over 40 years.
Authentic — We Keep It Real.
We are respectful and transparent in the way we treat everyone. We say what we mean and bring our unique personalities into everything we do.
Accountable — We Take Ownership
We accept responsibility for our decisions and actions. We learn from our mistakes and improve. We are reliable and follow through. We act like business owners.
Dedicated — We Put the Customer First
We provide above-and-beyond service and support to our clients. We continually strive to uphold and improve our reputation for excellence.
Innovative — We Challenge the Status Quo... and Ourselves
We pride ourselves in finding creative solutions to challenges. We trust our instincts and express our opinions openly.
About ACI Learning
At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.
Senior Business Development Account Manager
As a Senior Account Manager you'll manage key accounts, build strong stakeholder relationships, drive business outcomes, expand sales, and champion lifelong learning in a collaborative environment.
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