Director of Corporate IT Operations
Shape innovative solutions, drive operational excellence, and ensure scalable, secure systems that empower growth and drive results.
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Join the ACI Learning Adventure!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
As the Corporate IT leader for ACI Learning, you will spearhead our internal technology strategy, balancing innovation in educational services with operational efficiency, security, and scalability. You’ll collaborate across teams to simplify processes and champion technology as a driving force behind employee, partner, and customer success. This role is a blend of strategic vision, hands-on technical expertise, budgeting, and vendor management. We need someone who ensures technology is not a constraint, but rather a powerful enabler of business growth and innovation.
What you'll do
- Complete an assessment of ACI’s current Corporate IT technology within the first 30 days that covers cost, licensing, and maintainability of key technologies.
- Identify and integrate a Managed Service Provider to manage our IT operations
- Partner with other senior leaders to evolve our processes for ACI Learning team member onboarding, offboarding, and corporate IT training.
- Drive and improve on IT onboarding for new ACI Learning team members to ensure a positive and fast time to productivity experience.
- Develop and train employees on IT policies on critical cybersecurity, data protection, and regulatory compliance programs (e.g., GDPR, FERPA).
- Create internal dashboards that measure technology utilization including license allocation and usage to inform Executive Leadership within 90 days.
- Evaluate and recommend automation and improvements to the current IT Help Desk system within 90 days.
- Support acquisition diligence and IT integration activities.
- Negotiate contracts, SLAs, and vendor partnerships to support operational and technological objectives.
What you should have
- 10+ years of experience in Corporate IT roles, with at least 5 years in a technology leadership position (e.g., Manager or Director level).
- Experience selecting, procuring, and deploying company-wide technologies for companies with several hundred employees.
- Experience with successful ISO and SOC II audits for companies.
- Experience deploying and managing Microsoft technology platforms.
- Proven experience in overseeing large-scale IT operations, cloud-based systems, and cybersecurity in a fast-paced, high-growth environment.
- Demonstrated success in scaling internal technology systems in alignment with business growth and product development.
- Experience with automation, AI, and data analytics technologies is highly desirable.
Why ACI Learning is Your Next Big Move
Comprehensive medical, dental, and vision coverage — starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of what we anticipate paying for this position at the time of posting.
- Department
- IT
- Locations
- Remote - USA
- Remote status
- Fully Remote
- Yearly salary
- $120,000 - $140,000
- Employment type
- Full-time
- Employment level
- Executive / Senior Level
- FLSA Status
- Exempt
Remote - USA
Culture and Values
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. Our name may seem new, but we've been at it for over 40 years.
Authentic — We Keep It Real.
We are respectful and transparent in the way we treat everyone. We say what we mean and bring our unique personalities into everything we do.
Accountable — We Take Ownership
We accept responsibility for our decisions and actions. We learn from our mistakes and improve. We are reliable and follow through. We act like business owners.
Dedicated — We Put the Customer First
We provide above-and-beyond service and support to our clients. We continually strive to uphold and improve our reputation for excellence.
Innovative — We Challenge the Status Quo... and Ourselves
We pride ourselves in finding creative solutions to challenges. We trust our instincts and express our opinions openly.
About ACI Learning
At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.
Director of Corporate IT Operations
Shape innovative solutions, drive operational excellence, and ensure scalable, secure systems that empower growth and drive results.
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