Teaching Assistant
As a Teaching Assistant you will mentor and support students in achieving certifications and career success while preparing to become a future instructor. Drive engagement and learning!
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Join the ACI Learning Adventure!
Our Mission: Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we’ll shape the future of skill-building and professional growth.
The ACI Team: Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we’re not just a team; we’re a movement in one of the most exciting times in tech.
Purpose-Driven Culture: At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Your Opportunity: Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
Job Summary:
This position has a strong emphasis on mentoring, coaching, monitoring, and supporting students to achieve certification and career goals. The Teaching Assistant will be coached and trained to become a future, successful instructor or mentor for any of the ACI Learning certification courses currently being offered. The Teaching Assistant will work closely with the Instructor Manager, the Tech Academy Director, and the Director of Global Events and Operations. The Teaching Assistant must partner effectively with Tech Academy staff and current Instructors to provide effective support and customer service to students and contribute to ACI Learning overall customer success strategy as we experience rapid growth.
RESPONSIBILITIES:
- Proactively engaging with students to offer support
- Increase student engagement/participation
- Proactively monitoring student progress
- Conducting workshops, labs, and exam prep sessions to support students through certification
- Ensuring the learning environment and resources support learner needs
- Preparing the learning environment and resources, including setting up IT equipment, labs, and workshops, where appropriate
- Support Instructor with attendance (beginning and mid-point)
- Review Course Materials with Instructor prior to course to prepare for sections being taught
- Collaborate with Instructor in creating additional activities (polling, etc.)
- Provide instructor coverage for sessions as needed
Must Have:
- Completed the Customer User Support Specialist (CUSS), Information Security Analyst (ISA), or Network Support Specialist (NSS) Program within the last two (2) years
- OR have at least one (1) current & active technical certification from those programs (excluding ITIL)
Nice to Have:
One or more of the following mentoring experience:
- Military E-6 or Above
- E-5 For At Least (3) Years
- Instructor/Teacher
- Two (2)+ Years
- Coach
- Two (2)+ Years
- Course/Product Development
- Supervisory Role
Why ACI Learning is Your Next Big Move
Sick time and eight paid holidays — because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting
- Department
- Tech Academy Instructors
- Locations
- Colorado Springs, CO - USA
- Hourly salary
- $20
- Employment type
- Part-time
- FLSA Status
- Non-Exempt
Colorado Springs, CO - USA
Culture and Values
ACI Learning offers a place where people are part of a world-class team who are amazing at what they do and love doing hard, interesting things together. We make each other better as we work together and we invest in each other’s and the company’s success.
People who enjoy working with smart, results-oriented, collaborative, accountable people who love learning and are ever-improving will love working here. If that’s you, working at ACI Learning will be a blast and often won’t seem like “work.”
#Accountable
We take ownership when it's easy and when it's hard. We acknowledge when mistakes are made and learn from them. We understand that mistakes happen and we always strive to learn from them in a constructive way. We view mistakes as great teaching tools.
#CommittedToExcellence
We desire to be amazing at what we do. We have a deep passion for developing our craft and our skills. We seek actively to learn from those around us and we practice, read and reflect on how to be excellent.
#CustomerFocus
We care deeply about our customers. We are obsessed with understanding them and what they need. We invest time in doing so. We think about how to improve to serve them better. We try to start with "what's best for our customer?"
#ComfortableWithAmbiguity
We know things can change - sometimes unpredictably. We accept that and we act decisively when change happens. We are comfortable with the idea that things change even if a specific change may be challenging.
#ExerciseGoodJudgement
We know things can change - sometimes unpredictably. We accept that and we act decisively when change happens. We are comfortable with the idea that things change even if a specific change may be challenging.
#Honest
We are honest, even when it's uncomfortable. When there are problems or bad news we share that information rapidly and without blame. We give and accept honest feedback in our interactions with other team members.
#LearningAndImproving
We love to learn. We learn from all situations. We learn from other team members. We believe that anything can be learned and our abilities can be improved through continual learning. We have an "artisanal" mindset to practicing our craft.
#ReadyToHelp
We help each other. We love being part of a high-performance team and we know that means we have to support each other. Doing big things always takes a team.
#ResultsOriented
We focus on results and outcomes. When there are issues, we come with solutions.
About ACI Learning
At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.
Teaching Assistant
As a Teaching Assistant you will mentor and support students in achieving certifications and career success while preparing to become a future instructor. Drive engagement and learning!
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