Admissions Advisor- Military and Veteran Specialist
Join ACI Learning as an Admissions Advisor (Military & Veteran Specialist)! Help military members transition into high-demand IT careers through education. Be part of their success story!
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Join the ACI Learning Adventure!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
ACI Learning Tech Academy is a nationally accredited, VA authorized, vocational training school focused on helping individuals start and advance their careers in IT & cybersecurity.
The Military and Veteran Specialist Admissions Advisor plays a crucial role in supporting veterans, active military personnel, and their families as they navigate their educational and career goals. In this role, you will be out in the community representing ACI at military bases, events, and organizations. You will also be working with a team in the local campus, guiding prospective students through the admissions process. The role requires integrity and ethics as well as a general passion for helping others grow through learning.
What You'll Do:
- This position is on-site and must report on-site to our San Antonio campus. Therefore, reliable transportation to and from the campus, as well as other off-site locations (base, career fairs, etc) is required for this role.
- Standard work hours will be Mon-Fri, 8am-5pm. Must be willing and able to work a flexible work schedule, including occasional nights or weekends to attend relevant local events, as needed.
- Develop and maintain relationships with military bases, veteran organizations, and community groups to promote educational opportunities.
- This is a quota-bearing role with the primary KPI being # of students enrolled in ACI's career training programs.
- Attend military-related events, job fairs, and community activities to connect with potential students.
- Deliver presentations and workshops tailored to military and veteran audiences, highlighting the institution's programs, benefits, and support services.
- Schedule appointments with transition assistance offices, education and career counselors who oversee government programs such as Skillbridge and Career Skills Programs.
- Develop a database that includes key contacts at Transition Assistance offices, Education Centers and Command Career counselors/Transition Managers.
- Guide prospective military and veteran students through the admissions process, including application submission, document collection, and meeting entrance requirements.
- Provide personalized advising on program selection based on the student's military experience, career goals, and academic background.
- Assist with understanding and navigating educational benefits, such as the GI Bill (Ch. 33), VR&E (Ch. 31) and other funding options available to military-affiliated students.
- Clearly defines requirements to be successful in ACI Tech Academy’s programs.
- Reengages candidates that do not attend scheduled meetings to rebook for future appointments.
- Confirms scheduled appointments prior to appointment time.
- Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
- Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
- Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
- Execute candidate Tour according to outlined tour guide to align compliance standards for regulatory agencies.
- Achieve internal certification for candidate Tour Guide by passing practical assessment.
- Responds to inbound leads in a timely manner utilizing outbound platforms to ensure contact rate meets requirements.
- Some nights or weekends may be required for after-hours events.
- Other duties and responsibilities may be assigned at management’s discretion.
What We’re Looking For:
- Prior Military Experience: Previous experience in the military is required (e.g., active duty, reserve, or National Guard).
- Eligibility for Military Base Access: Must be able to meet the entry requirements for U.S. military installations, including passing a background check and obtaining necessary credentials such as a Department of Defense (DoD) identification card or other required access passes.
What Would Be Great to Have:
- Bachelor’s degree preferred.
- Current active base-access authorization is strongly preferred.
- Base access within San Antonio area.
- Prior Leadership, Sales, Admissions, or Business Development experience.
To Succeed in This Role, You’ll Need:
- Ability to multi-task and prioritize.
- Creative thinker with the ability to innovate and experiment with different messaging approaches.
- Ability to translate complex product features into compelling and easy-to-understand terminology.
- Outstanding communication skills and ability to influence others.
- Exceptional closing skills while remaining welcoming, understanding, and empathetic.
- Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
- Self-starter and hunter mentality used to find prospects and build referral business.
- Strong understanding of sales processes and techniques.
- The ideal candidate is enthusiastic, self-motivated, and results-oriented, able to think creatively and implement new initiatives
Why ACI Learning is Your Next Big Move
Comprehensive medical, dental, and vision coverage — starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting
- Department
- Tech Academy Admissions
- Locations
- San Antonio, TX - USA
- Yearly salary
- $60,000 - $70,000
- Employment type
- Full-time
- FLSA Status
- Non-Exempt
San Antonio, TX - USA
Culture and Values
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. Our name may seem new, but we've been at it for over 40 years.
Authentic — We Keep It Real.
We are respectful and transparent in the way we treat everyone. We say what we mean and bring our unique personalities into everything we do.
Accountable — We Take Ownership
We accept responsibility for our decisions and actions. We learn from our mistakes and improve. We are reliable and follow through. We act like business owners.
Dedicated — We Put the Customer First
We provide above-and-beyond service and support to our clients. We continually strive to uphold and improve our reputation for excellence.
Innovative — We Challenge the Status Quo... and Ourselves
We pride ourselves in finding creative solutions to challenges. We trust our instincts and express our opinions openly.
About ACI Learning
At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.
Admissions Advisor- Military and Veteran Specialist
Join ACI Learning as an Admissions Advisor (Military & Veteran Specialist)! Help military members transition into high-demand IT careers through education. Be part of their success story!
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