Admissions Advisor
Guide prospective students through ACI Tech Academy's enrollment process, providing info and support. Help them make informed decisions about their academic futures with integrity and passion.
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Join the ACI Learning Adventure!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
What You'll Be Doing:
The Admission Advisor guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.
What You'll Do:
- Sets appointments and conducts interviews with prospective student candidates.
- Clearly defines requirements to be successful in ACI Tech Academy’s programs.
- Qualifies incoming leads through interview process.
- Reengages candidates that do not attend scheduled meetings to rebook for future appointments.
- Confirms scheduled appointments prior to appointment time.
- Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
- Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
- Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
- Execute candidate Tour according to outlined tour guide to align compliance standards for regulatory agencies.
- Achieve internal certification for candidate Tour Guide by passing practical assessment.
- Responds to inbound leads in a timely manner utilizing outbound platforms to ensure contact rate meets requirements.
- Some nights or weekends may be required for after hours events.
- Other duties and responsibilities may be assigned at management’s discretion.
What You Should Have: Admissions or Sales experience, 1-2 years preferred.
To Succeed in This Role, You’ll Need:
- The ideal candidate is enthusiastic, self-motivated, and results-oriented, able to think creatively and implement new initiatives
- Strong understanding of sales processes and techniques.
- Ability to multi-task and prioritize.
- Outstanding communication skills and ability to influence others.
- Exceptional closing skills while remaining welcoming, understanding, and empathetic.
- Creative thinker with the ability to innovate and experiment with different messaging approaches.
- Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
- Ability to translate complex product features into compelling and easy-to-understand terminology.
- Self-starter and hunter mentality.
This job description is not an employment contract, nor is it intended to show every detail of the duties and requirements of the job. The job description is intended to provide a listing of primary responsibilities and tasks. The job description may be augmented by performance expectations and additional duties, which may be assigned either in writing or verbally at any time by management.
Why ACI Learning is Your Next Big Move
Comprehensive medical, dental, and vision coverage — starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting
- Department
- Tech Academy Admissions
- Role
- Admissions
- Locations
- Dallas, TX - USA
- Remote status
- Hybrid
- Yearly salary
- $55,000 - $70,000
- Employment type
- Full-time
- FLSA Status
- Exempt

Dallas, TX - USA
Culture and Values
ACI Learning offers a place where people are part of a world-class team who are amazing at what they do and love doing hard, interesting things together. We make each other better as we work together and we invest in each other’s and the company’s success.
People who enjoy working with smart, results-oriented, collaborative, accountable people who love learning and are ever-improving will love working here. If that’s you, working at ACI Learning will be a blast and often won’t seem like “work.”
#Accountable
We take ownership when it's easy and when it's hard. We acknowledge when mistakes are made and learn from them. We understand that mistakes happen and we always strive to learn from them in a constructive way. We view mistakes as great teaching tools.
#CommittedToExcellence
We desire to be amazing at what we do. We have a deep passion for developing our craft and our skills. We seek actively to learn from those around us and we practice, read and reflect on how to be excellent.
#CustomerFocus
We care deeply about our customers. We are obsessed with understanding them and what they need. We invest time in doing so. We think about how to improve to serve them better. We try to start with "what's best for our customer?"
#ComfortableWithAmbiguity
We know things can change - sometimes unpredictably. We accept that and we act decisively when change happens. We are comfortable with the idea that things change even if a specific change may be challenging.
#ExerciseGoodJudgement
We know things can change - sometimes unpredictably. We accept that and we act decisively when change happens. We are comfortable with the idea that things change even if a specific change may be challenging.
#Honest
We are honest, even when it's uncomfortable. When there are problems or bad news we share that information rapidly and without blame. We give and accept honest feedback in our interactions with other team members.
#LearningAndImproving
We love to learn. We learn from all situations. We learn from other team members. We believe that anything can be learned and our abilities can be improved through continual learning. We have an "artisanal" mindset to practicing our craft.
#ReadyToHelp
We help each other. We love being part of a high-performance team and we know that means we have to support each other. Doing big things always takes a team.
#ResultsOriented
We focus on results and outcomes. When there are issues, we come with solutions.
About ACI Learning
At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter.
Admissions Advisor
Guide prospective students through ACI Tech Academy's enrollment process, providing info and support. Help them make informed decisions about their academic futures with integrity and passion.
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