Instructor Program Manager - Remote
Location: Remote
Salary: $65,000 - $85,000
About ACI Learning:
Join some of the world’s most passionate technical trainers, data-defenders, and cyber thought leaders.
We train the world’s experts in Audit, Cyber, and IT. The world’s most trusted organizations trust us to train their practitioners and leaders. We offer training experiences designed to help professionals protect data, anticipate risk, and defend business-critical systems. It’s all we do.
Instructor Program Manager– Reports to VP of Instruction & Support
The Instructor Program Manager is an organized leader who will collect data and report the daily outcomes of our remote and on-campus learning hub Instructors. This includes collecting, tracking and analysis of data. Instructor Program Manager will play a pivotal role in supporting instructor retention, meeting programmatic instructor accreditation/compliance, data collection of Mentor outcomes, TA tracking, creating and distribution of instructor reporting, and creation and maintenance of Instructor policies and procedures. The Instructor Program Manager will strategize and help build processes to enhance the instructor and student experience. This role requires collaboration with the Academic Program Manager, Academic Progress Manager, Operations, Support teams, Learning Hub Directors, Learning Design and Client Support teams. This position lives our ACI Learning mission.
Responsibilities:
- Monitor and maintain Instructor programs for data integrity.
- Project manage the creation, documentation and implementation of new Instructor policies and procedures designed to support Instructors and ACI Learning outcomes.
- Work collaboratively with other departments to ensure ACI Learning is delivering the best training experience to all students.
- Monitor and coordinates efforts for student success – mid course, EOC assessment readiness and execution.
- Offer strategic support in designing effective processes for Instructors, TAs, and Mentors to follow.
- Organize reports that create transparency into student outcomes.
- Identifying, create, carry out training needs/analyses.
- Support programmatic accreditation standards (ACE, ACCET, State, VA, etc) for all current and future programs.
- Assist in maintaining files for Instructor per compliance requirements.
- Contribute to a collaborative, positive, enriching, and innovative learning environment.
KPI’s:
- ACCET Outcomes reporting
- Certification Pass Rates
- Certification attempt rates
- Compliance outcomes
- Program outcomes
Education:
- BA or work experience equivalent
- Experience in IT program development
- Program management experience
- Prior teaching experience
- Relevant industry experience
Skills & Experience:
- Articulate Communication skills
- Administrative skills
- Prior teaching/instruction
- Prior student management/coaching
- Analytical skills
- Training skills
- Mentor experience
- Department
- Product
- Locations
- Remote - USA
- Remote status
- Fully Remote
- Yearly salary
- 65,000 - 85,000
- Employment type
- Full-time
- Employment level
- Administrative
Remote - USA
Culture and Values
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. Our name may seem new, but we've been at it for over 40 years.
Authentic — We Keep It Real.
We are respectful and transparent in the way we treat everyone. We say what we mean and bring our unique personalities into everything we do.
Accountable — We Take Ownership
We accept responsibility for our decisions and actions. We learn from our mistakes and improve. We are reliable and follow through. We act like business owners.
Dedicated — We Put the Customer First
We provide above-and-beyond service and support to our clients. We continually strive to uphold and improve our reputation for excellence.
Innovative — We Challenge the Status Quo... and Ourselves
We pride ourselves in finding creative solutions to challenges. We trust our instincts and express our opinions openly.
About ACI Learning
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. Whether you're starting your IT career, mastering your profession, or developing your team, we're with you every step of the way. We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. We help you choose which learning path suits you best, deliver personalized training in the way you want it, and help you find the right career opportunity. Our name may seem new, but we've been at it for over 40 years.
Instructor Program Manager - Remote
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